SCDL Solved Papers and Assignments: Organizational Behaviour

Multiple Choice Multiple Answer
Question
Work is
Correct Answer
Use of person’s physiological processes. , Use of person’s mental processes. , .Attainment of some goal.
Your Answer
.Attainment of some goal.

Multiple Choice Single Answer
Question
In Organizational Behavior, 'caused behavior' means
Correct Answer
By his own behavior, a manager can affect how an employee behaves.
Your Answer
By his own behavior, a manager can affect how an employee behaves.

True/False
Question
According to Larking, the upward communication will be effective only if the top managers communicated directly with the staff members.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
From the given information identify the morale indicator.
Correct Answer
Exit interviews
Your Answer
Increase in sales

Select The Blank
Question
In a market culture, the relationship between an individual and the organization is________.
Correct Answer
contractual
Your Answer
contractual

Select The Blank
Question
An employee whose skill set combines good training and high performance goals, implies that he has ________ .
Correct Answer
High productivity
Your Answer
High productivity

True/False
Question
Laissez faire leader is very directive in his approach.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
The major contributors to the development of Organizational Behaviour are:
Correct Answer
Industrial psychology , Scientific management movement , Human relations movement
Your Answer
Industrial psychology , Scientific management movement , Human relations movement

Multiple Choice Multiple Answer
Question
The blue print of human behaviour at work is represented by
Correct Answer
Rules , Regulations , Procedures
Your Answer
Rules , Regulations , Procedures

Multiple Choice Single Answer
Question
In the discipline Organizational Behaviour the fundamental concept is:
Correct Answer
Based on the nature of people and organization
Your Answer
Based on the nature of people and organization

Multiple Choice Single Answer
Question
High competitiveness and profit orientation is a characteristic of which type of organizational culture?
Correct Answer
Market
Your Answer
Market

Select The Blank
Question
The communication between managers and workers located in different functional divisions is known as ________ communication.
Correct Answer
Diagonal
Your Answer
Downward

Match The Following
Question
Correct Answer
Your Answer
Process-oriented remedy to overcome groupthink
Use subgroups to develop alternatives and compare solutions
Use subgroups to develop alternatives and compare solutions
Organisational remedy to overcome groupthink
Multiple groups examine same issue
Multiple groups examine same issue
Learner-oriented remedy to overcome groupthink
Encourage all members to evaluate ideas critically
Encourage all members to evaluate ideas critically
Member-oriented remedy to overcome groupthink
Make a decision only after all ideas have been evaluated
Make a decision only after all ideas have been evaluated

Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your Answer
All other people , Some other people

Multiple Choice Multiple Answer
Question
Resistance to Cultural Change is directly depends on:
Correct Answer
Magnitude of change , Strength of the prevailing culture
Your Answer
Magnitude of change , Strength of the prevailing culture

Select The Blank
Question
The communication process can be improved by ________.
Correct Answer
Reducing status barriers
Your Answer
Reducing status barriers

True/False
Question
Illumination Experiment is a part of Hawthorne experiments.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Which of the following situation is expected to last in the long run?
Correct Answer
Low productivity, high morale
Your Answer
High productivity, high morale

True/False
Question
Productivity can be high inspite of morale being low because of the rigid management control system.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Multiple Answer
Question
The broad categories of stressors are :
Correct Answer
Organizational stressors , Personal stressors , Life stressors
Your Answer
Organizational stressors , Personal stressors , Life stressors

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Authoritarian
Your Answer
Laissez Faire

Multiple Choice Multiple Answer
Question
Rest periods are important because
Correct Answer
they help the worker to recover from fatigue , they provide an opportunity to talk about non-job activities , they are a break from a seemingly interminable activity
Your Answer
they help the worker to recover from fatigue , they are a break from a seemingly interminable activity

True/False
Question
Employees and organization can prosper if they help each other.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Organizational objectives can be achieved by
Correct Answer
Group work , Division of labour , Hierarchy of authority
Your Answer
Group work , Division of labour , Hierarchy of authority

Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Conscious mind , Unconscious mind

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Direct Communication

True/False
Question
Handling of crises by managers and employees reveals an organizational culture.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Scientific management movement sought to improve productivity by:
Correct Answer
Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans
Your Answer
Introduction of various wage plans , Introduction of incentive plans

Match The Following
Question
Correct Answer
Your Answer
Free rein leaders
Avoid power and responsibility
Avoid power and responsibility
Negative leaders
Act domineering and superior with their subordinates
Act domineering and superior with their subordinates
Autocratic leaders
Provide security and satisfaction to his subordinates
Exercise control by giving his subordinates huge salary hikes
Participative leaders
Exercise control mostly by using forces within the group
Provide security and satisfaction to his subordinates

Multiple Choice Single Answer
Question
A manager can take corrective action in time if he is able to understand which of the given indicators?
Correct Answer
Morale
Your Answer
Fatigue

Multiple Choice Multiple Answer
Question
The factors which contributed to the rise of human relations movements are
Correct Answer
The great depression , The rise of trade unionism , Hawthorne experiments
Your Answer
Hawthorne experiments , Maslow experiments

Select The Blank
Question
________ are the rules of pattern and behaviour that are expected from all team members.
Correct Answer
Norms
Your Answer
Regulations

Select The Blank
Question
The most superficial level of organizational culture consists of________.
Correct Answer
symbols
Your Answer
symbols

Select The Blank
Question
The pension plans, gratuity contribution and mandatory provident fund rules are framed basically to take care of ________ needs.
Correct Answer
Security
Your Answer
Security

Multiple Choice Multiple Answer
Question
Identify which of the given theories pertain to the category of content theories.
Correct Answer
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theory
Your Answer
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theory

True/False
Question
At the supervisory level the requirement of conceptual skill is the highest.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The levels at which studies of Organizational Behaviour have been carried out rotate to
Correct Answer
Individual , Small group , Inter-group
Your Answer
Small group , Inter-group , Intra-group

Multiple Choice Single Answer
Question
In Supportive organization model at which level the employee needs are met?
Correct Answer
Higher-order
Your Answer
Higher-order

Select The Blank
Question
The first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered.
Correct Answer
Shock
Your Answer
Counter

True/False
Question
Research states that active smoking is more harmful than passive smoking.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
The passage of which act made the organized labour movement have an impact on management in America?
Correct Answer
Wagner Act in 1935
Your Answer
Trade Union Act in 1926

True/False
Question
The challenge relating to management of change can be met only with effective leadership.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation
Your Answer
Biological , Cultural , Situation

Multiple Choice Multiple Answer
Question
Select the factors which are treated as motivators by Herzberg in his theory of motivation.
Correct Answer
Achievement , Possibility of growth , Responsibility
Your Answer
Achievement , Possibility of growth , Responsibility

Select The Blank
Question
The ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
Correct Answer
Participative
Your Answer
Participative

True/False
Question
Research activity emphasizes least collaboration and team work among workers.
Correct Answer
False
Your Answer
False

Attempt 2
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Laissez Faire
Your Answer
Laissez Faire

Multiple Choice Multiple Answer
Question
Identify the task oriented roles.
Correct Answer
Initiating , Summarizing , Seeking information
Your Answer
Initiating , Summarizing , Seeking information

True/False
Question
Human skill is the ability to work effectively with people and to build teamwork.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The concepts dealing with the nature of individual are:
Correct Answer
Whole person , Motivation , Human dignity
Your Answer
Individual commonalities , Whole person , Human dignity

Multiple Choice Single Answer
Question
Which of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors
Your Answer
Hygiene factors

Select The Blank
Question
The informal system of communication network system in an organization is known as ________.
Correct Answer
Grapevine
Your Answer
Grapevine

Multiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?
Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy
Your Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy

Select The Blank
Question
One of the factors causing decrement in work is ________.
Correct Answer
fatigue
Your Answer
fatigue

True/False
Question
A highly successful scientist may fall in the category of the demotivated people.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Intelligence and boredom have a positive and direct-
Correct Answer
co-relationship
Your Answer
co-relationship

Multiple Choice Multiple Answer
Question
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship
Your Answer
Developing competencies , Developing organizational values , Developing social and working relationship

Multiple Choice Multiple Answer
Question
Elimination of boredom is necessary
Correct Answer
to retain interest in work , to increase efficiency , to stabilize productivity
Your Answer
to retain interest in work , to increase efficiency , to stabilize productivity

True/False
Question
Once the team reaches the performing stage, the team members become familiar with each other.
Correct Answer
False
Your Answer
True

Select The Blank
Question
The ________ teams are concerned with rotating tasks and assignments amongst its members.
Correct Answer
Self-managed
Your Answer
Self-managed

True/False
Question
Promotion is recognition of one's capabilities to shoulder higher responsibilities.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Sources of personality difference related to two important factors. These are
Correct Answer
Heredity , Family
Your Answer
Culture , Family

Select The Blank
Question
________ is caused because of the modern life and anxiety to cope with them.
Correct Answer
Distress
Your Answer
Hypo stress

Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct Answer
Physiological needs , Security needs , Self realization needs
Your Answer
Physiological needs , Security needs , Self realization needs

Multiple Choice Multiple Answer
Question
Mismatch between personality and organization may lead to
Correct Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction
Your Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction

Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.
Your Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.

Multiple Choice Multiple Answer
Question
Indicate the developmental stages that the teams are required to go through.
Correct Answer
Forming , Storming , Norming
Your Answer
Forming , Storming , Norming

Multiple Choice Multiple Answer
Question
Situation where individual differences are unimportant
Correct Answer
Earthquake , Drought , Flood
Your Answer
Earthquake , Drought , Flood

Multiple Choice Multiple Answer
Question
In organizational context, employees have attitudes related to
Correct Answer
Prestige of department , Job security
Your Answer
Productivity , Prestige of department , Job security

Multiple Choice Multiple Answer
Question
What are the principles of job enlargement?
Correct Answer
Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments
Your Answer
Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments

Multiple Choice Multiple Answer
Question
State the various functions of communication.
Correct Answer
Control , Motivation , Information
Your Answer
Control , Motivation , Information

True/False
Question
Cross-functional teams are often less effective in situations that require adaptabilityand speed.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Fred Luthans
Human relations
Human relations
Frederick Taylor
Scientific management
Scientific management
Hugo Munsteberg
Industrial accidents
Industrial accidents
Waller Dill Scot
Industrial psychology
Industrial psychology

Select The Blank
Question
The work motivation approaches can be broadly classified as content and ________ theories.
Correct Answer
Process
Your Answer
Process

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Autocratic
Your Answer
Autocratic

True/False
Question
Organizational culture exists on different levels which differ in terms of visibility and resistance to change.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Productivity is increased ________ with the help of music.
Correct Answer
indirectly
Your Answer
indirectly

Match The Following
Question
Correct Answer
Your Answer
Wagner Act
Labour movement
Labour movement
Scientific Management movement
Wage payment plans
Wage payment plans
Hawthorne Experiments
Human relations
Human relations
Hugo Munsteberg
Psychology and industrial efficiency
Psychology and industrial efficiency

Select The Blank
Question
Organizations show hierarchy of________.
Correct Answer
authority
Your Answer
employees

True/False
Question
Morale is a static phenomenon.
Correct Answer
False
Your Answer
True

True/False
Question
So as to cope with stress effectively, it is necessary to have a health body.
Correct Answer
True
Your Answer
True

Select The Blank
Question
The ________ stressors relate to the personal health and family life of an individual.
Correct Answer
Personal
Your Answer
Personal

Multiple Choice Multiple Answer
Question
State the needs as stated by Abraham Maslow in his theory.
Correct Answer
Domination , Gratification , Activation
Your Answer
Domination , Gratification , Activation

True/False
Question
Effective communication can be seen as the foundation of modern organizations.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral
Your Answer
Lateral

Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical
Your Answer
Conceptual

True/False
Question
There exist some organizational stressors which relate to its structure and climate.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The esteem needs manifest itself in which of the following forms.
Correct Answer
Need for status , Need for power , Need for recognition
Your Answer
Need for status , Need for power , Need for recognition

Select The Blank
Question
A ________ person has a cause and an ideology to fight for achieving the set goal.
Correct Answer
Self-actualized
Your Answer
Self-actualized

Multiple Choice Single Answer
Question
From the following which is classified as a hygiene factor according to Herzberg's theory of motivation.
Correct Answer
Salary
Your Answer
Salary

Multiple Choice Single Answer
Question
Anand is the new CEO of ABC Ltd. Whatever suggestions or recommendations are given by his subordinate managers, all are rejected by Anand. What sort of role is being portrayed by Anand?
Correct Answer
Negativist
Your Answer
Dominator

Multiple Choice Single Answer
Question
The stage which relates to development of decision making abilities, interpersonal and technical competencies is known as :
Correct Answer
Storming
Your Answer
Storming

Multiple Choice Single Answer
Question
Jyoti is working for the last 5 years with SOS Bros. She is the area sales manager. In spite of a hectic lifestyle Jyoti bears a pleasant temperament. She is not a stress prone individual.
Correct Answer
Type B
Your Answer
Type B

Multiple Choice Single Answer
Question 1.
Multiple Choice Single Response
Correct Answer
The statement is false and invalid.
Your Answer
The statement is true but invalid.

Multiple Choice Single Answer
Question 2.
With regard to the 'Nature of Organizations' the key assumption is:
Correct Answer
The social systems are formed on the basis of mutual interests.
Your Answer
An industrial enterprise is a set of people.

Multiple Choice Multiple Answer
Question 3.
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
A & c of above

True/False
Question 4.
Morale indicates a group phenomenon.
Correct Answer
True
Your Answer
False

Select The Blank
Question 5.
In older days employees were referred to as ________
Correct Answer
Hands
Your Answer
Labours

Select The Blank
Question 6.
Productivity is increased ________ with the help of music.
Correct Answer
indirectly
Your Answer
indirectly

Multiple Choice Multiple Answer
Question 7.
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.
Your Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.

Multiple Choice Multiple Answer
Question 8.
Features of Theory Y are:
Correct Answer
Work is as natural as play , Humanistic and supportive approach , People have the required potential
Your Answer
Work is as natural as play , Humanistic and supportive approach , People have the required potential

Select The Blank
Question 9.
Herzberg's two factory model is useful as an explanation for job ________.
Correct Answer
Satisfaction
Your Answer
Satisfaction

Select The Blank
Question 10.
At ________ stage of team building, cooperation and a sense of shared responsibility is developed amongst the team members.
Correct Answer
Norming
Your Answer
Performing

Select The Blank
Question 11.
The ability and willingness of group members to set goals and work towards their accomplishment is known as ________.
Correct Answer
Group maturity
Your Answer
Group dynamics

True/False
Question 12.
Feeling of insecurity usually makes a man under-productive.
Correct Answer
True
Your Answer
True

True/False
Question 13.
Conceptual skill is the distinguishing feature of job performance at the operating level.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question 14.
Fundamental concepts of Organizational Behaviour revolve around:
Correct Answer
The nature of human beings
Your Answer
The nature of human beings

True/False
Question 15.
Productivity can be high inspite of morale being low because of the rigid management control system.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question16.
It is said that a manager should be so skillful that he should be able to develop and motivate even an inefficient employee. This expectation is said to come from which concept?
Correct Answer
Pygmalion
Your Answer
Personification

True/False
Question 17.
Whatever an individual does, there is always some sort and some amount of stress on him.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question 18.
Resistance to Cultural Change is directly depends on:
Correct Answer
Magnitude of change , Strength of the prevailing culture
Your Answer
Magnitude of change , Strength of the prevailing culture , Management's support towards change

Multiple Choice Single Answer
Question 19.
In Custodial organization model, managerial orientation is:
Correct Answer
Money
Your Answer
Support

Multiple Choice Single Answer
Question 20.
The passage of which act made the organized labour movement have an impact on management in America?
Correct Answer
Wagner Act in 1935
Your Answer
Wagner Act in 1935

Multiple Choice Multiple Answer
Question 21.
Which are the main personal stressors stated by Yoga?
Correct Answer
State of helplessness , Jealously , Temptations
Your Answer
Change in job responsibilities , State of helplessness

Multiple Choice Multiple Answer
Question 22.
Ego reduces tension by performing task of
Correct Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes
Your Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes

Multiple Choice Multiple Answer
Question 23.
Factors important for creating a favourable work environment are
Correct Answer
playing of soft music , adequate illumination , a soothing colour scheme
Your Answer
playing of soft music , adequate illumination , a soothing colour scheme

Multiple Choice Single Answer
Question 24.
The great depression took place around the year:
Correct Answer
1929
Your Answer
1929

True/False
Question 25.
According to Vroom's expectancy theory of motivation, when an individual desires a particular outcome the value of valence is negative.
Correct Answer
False
Your Answer
False

Match The Following
Question26.
Correct Answer
Your Answer
Harold Kelley
Attribution theory
Attribution theory
Herzberg
Two factor theory of motivation
Two factor theory of motivation
Douglas McGregor
Theory X and theory Y
Theory X and theory Y
J.Stacy Adams
Equity theory
Equity theory

Multiple Choice Multiple Answer
Question 27.
Identify the categories of life stressors:
Correct Answer
Life changes , Daily stressors , Life trauma
Your Answer
Daily stressors , Monthly stressors

Multiple Choice Multiple Answer
Question 28.
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship
Your Answer
Developing organizational values , Developing social and working relationship

True/False
Question 29.
As compared to the content models, the expectancy models are very simple and easy to translate into actual practice.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question 30.
Basic Organizational Behaviour concepts take into consideration
Correct Answer
Nature of people , Nature of technology , Nature of organization
Your Answer
Nature of people , Nature of technology , Nature of organization

Multiple Choice Multiple Answer
Question 31.
To be efficient every manager must try to
Correct Answer
Understand human behaviour , Predict human behaviour , Control human behaviour
Your Answer
Understand human behaviour , Predict human behaviour

True/False
Question 32.
Research states that active smoking is more harmful than passive smoking.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question 33.
Organizational culture includes:
Correct Answer
Organizational rituals and ceremonies , Norms shared by the teams , Commonly used language
Your Answer
Organizational rituals and ceremonies , Norms shared by the teams , Commonly used language

Multiple Choice Single Answer
Question 34.
An atmospheric condition that is critical in a good working environment is-
Correct Answer
air circulation
Your Answer
air conditioning

Match The Following
Question35.
Correct Answer
Your Answer
Fred Fiedler
Contingency Theory of Leadership
Contingency Theory of Leadership
Blake and Mouton
Managerial grid
Managerial grid
Rensis Likert
Four Systems Management
Four Systems Management
Tannenbaum and Schmidt
Leadership Behaviour Continuum
Leadership Behaviour Continuum

Multiple Choice Single Answer
Question 36.
It is important to create a work environment that is
Correct Answer
favourable
Your Answer
favourable

True/False
Question 37.
Organization culture and performance is directly related.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question 38.
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
Your Answer
Work process , Home environment

Multiple Choice Single Answer
Question 39.
External adaptation and survival involves addressing the issue of:
Correct Answer
Mission and strategy
Your Answer
Mission and strategy

Multiple Choice Multiple Answer
Question 40.
Major determinants of personality
Correct Answer
Biological , Situation
Your Answer
Biological , Cultural

Select The Blank
Question 41.
It is observed that ________has an adverse impact on executive efficiency in the organizations.
Correct Answer
Distress
Your Answer
Hypo stress

Multiple Choice Multiple Answer
Question 42.
The broad categories of stressors are :
Correct Answer
Organizational stressors , Personal stressors , Life stressors
Your Answer
Organizational stressors , Personal stressors , Life stressors

Select The Blank
Question 43.
Theor________ Y assumes that, the employees have the skill and the will to contribute to the organizational efforts.
Correct Answer
Y
Your Answer
Y

Select The Blank
Question 44.
________ communication occurs between a supervisor and his subordinate.
Correct Answer
Vertical
Your Answer
Vertical

Multiple Choice Multiple Answer
Question 45.
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding
Your Answer
Encoding , Receiver , Decoding

Multiple Choice Single Answer
Question 46.
Diverse cultures provide an opportunity to the organization
Correct Answer
To recognize learning opportunities and challenges
Your Answer
To recognize learning opportunities and challenges

Select The Blank
Question 47.
Those factors which are capable to inhibit performance by their absence but any addition in them does not increase efficiency, are known as ________ factors.
Correct Answer
Hygiene
Your Answer
Hygiene

Multiple Choice Single Answer
Question
The factors which make the job itself a tool of motivation are known as:
Correct Answer
Satisfiers
Your Answer
Satisfiers

True/False
Question
It is said that the technical skill plays a major part in the leadership behaviour.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
State the needs as stated by Abraham Maslow in his theory.
Correct Answer
Domination , Gratification , Activation
Your Answer
Domination , Gratification , Activation

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Autocratic
Your Answer
Autocratic

Multiple Choice Multiple Answer
Question
The features of team empowerment are as follows:
Correct Answer
Potency , Autonomy , Impact
Your Answer
Potency , Autonomy

Multiple Choice Multiple Answer
Question
Good match between individual personality and organization is essential because of
Correct Answer
Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation
Your Answer
Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation , Some people prefer job dynamism

True/False
Question
The more successful the organization is, the less effective is its internal communication.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Mismatch between personality and organization may lead to
Correct Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction
Your Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction

Multiple Choice Multiple Answer
Question
Name the groups of core needs identified by Alderfer
Correct Answer
Existence , Relatedness , Growth
Your Answer
Existence , Relatedness , Growth

Multiple Choice Multiple Answer
Question
Sources of personality difference related to two important factors. These are
Correct Answer
Heredity , Family
Your Answer
Heredity , Culture , Family

Multiple Choice Multiple Answer
Question
Situation where individual differences are unimportant
Correct Answer
Earthquake , Drought , Flood
Your Answer
Earthquake , Drought , Flood

Multiple Choice Multiple Answer
Question
According to Likert, few variables characterize the leadership style. Select these variables.
Correct Answer
Casual , Intervening , End-result
Your Answer
Casual , Intervening , End-result

Multiple Choice Multiple Answer
Question
We can maintain organizational culture by
Correct Answer
Recruiting and removal , Role modeling and coaching , Allocating rewards
Your Answer
Recruiting and removal , Role modeling and coaching , Allocating rewards

Multiple Choice Multiple Answer
Question
Advise the management of Beta and Gamma Ltd. About the various groups that can be created in an organisation.
Correct Answer
Effective group , Formal group , Informal group
Your Answer
Effective group , Formal group , Informal group

True/False
Question
In the countershock phase, the defensive mechanism becomes passive.
Correct Answer
False
Your Answer
True

Select The Blank
Question
According to Vroom's theory, ________ is the result of multiplication of valence and expectancy.
Correct Answer
Motivation
Your Answer
Motivation

True/False
Question
Research has found that all communication channels are equal in their capacity to convey information.
Correct Answer
False
Your Answer
False

True/False
Question
At the organizational level, employees' stress may have negative effect on morale and job satisfaction.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Contribution of Walter Dill Scot towards industrial psychology is:
Correct Answer
He showed how psychology can be applied to advertising and selling.
Your Answer
He showed how psychology can be applied to advertising and selling.

Multiple Choice Multiple Answer
Question
In organizational context, employees have attitudes related to
Correct Answer
Prestige of department , Job security
Your Answer
Productivity , Technology , Job security

Multiple Choice Multiple Answer
Question
The results of bank wiring room study done under the Hawthorne experiments were:
Correct Answer
Small group of people emerge as a team , The group is indifferent towards financial incentives , The group norms are more important for the members
Your Answer
Small group of people emerge as a team , The group is indifferent towards financial incentives , The group norms are more important for the members

Multiple Choice Single Answer
Question
The objective of Mass Interviewing Program was:
Correct Answer
To explore information that could be used to improve supervisory training.
Your Answer
To explore information that could be used to improve supervisory training.

Select The Blank
Question
Organizational Behaviour studies human behavior as well as group________.
Correct Answer
dynamics
Your Answer
dynamics

Multiple Choice Multiple Answer
Question
Ego reduces tension by performing task of
Correct Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes
Your Answer
Perceiving outside world. , Remembering experience with outside world

Multiple Choice Multiple Answer
Question
What sort of communication is considered to be more effective in modern organization?
Correct Answer
On-going , Informal , Dynamic
Your Answer
On-going , Dynamic

Multiple Choice Multiple Answer
Question
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding
Your Answer
Encoding , Receiver , Decoding

Multiple Choice Multiple Answer
Question
Select the factors which are treated as motivators by Herzberg in his theory of motivation.
Correct Answer
Achievement , Possibility of growth , Responsibility
Your Answer
Achievement , Possibility of growth , Responsibility

Select The Blank
Question
The team whose members collaborate through use of various information technologies is known as ________ team.
Correct Answer
Virtual
Your Answer
Virtual

Multiple Choice Single Answer
Question
High competitiveness and profit orientation is a characteristic of which type of organizational culture?
Correct Answer
Market
Your Answer
Market

Multiple Choice Single Answer
Question
From the following which is classified as a hygiene factor according to Herzberg's theory of motivation.
Correct Answer
Salary
Your Answer
Salary

Multiple Choice Single Answer
Question
With regard to the 'Nature of Organizations' the key assumption is:
Correct Answer
The social systems are formed on the basis of mutual interests.
Your Answer
The social systems are formed on the basis of mutual interests.

Multiple Choice Single Answer
Question
According to the Vroom's theory, what will be the value of expectancy when an event is bound to occur?
Correct Answer
One
Your Answer
One

Multiple Choice Multiple Answer
Question
The models of Organizational Behaviour are:
Correct Answer
Autocratic , Custodial , Supportive
Your Answer
Autocratic , Custodial , Supportive

Multiple Choice Single Answer
Question
Which of the following situation is expected to last in the long run?
Correct Answer
Low productivity, high morale
Your Answer
High productivity, high morale

True/False
Question
Friends and colleagues are unable to correctly detect whether an individual is under stress.
Correct Answer
False
Your Answer
False

Select The Blank
Question
As per Alderfer's theory, the ________ needs are concerned with an individual's intrinsic desire for personal development.
Correct Answer
Growth
Your Answer
Growth

Multiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?
Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy
Your Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy

Match The Following
Question
Correct Answer
Your Answer
Interpersonal communication hurdle
Low intellectual capacity of an employee
Low intellectual capacity of an employee
Donald Pelz
Impact of supervisor's power on his satisfaction
Impact of supervisor's power on his satisfaction
McCelland
Employee-based reasons for failure of upward communication
Employee-based reasons for failure of upward communication
Direct hurdle in the communication process
Disturbance in telephone line
Disturbance in telephone line

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
The statement is false and invalid.
Your Answer
The statement is false but valid.

True/False
Question
The social needs are so strong that even the cruelest criminals dread the punishment of solitary confinement.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Fred Fiedler
Contingency Theory of Leadership
Contingency Theory of Leadership
Blake and Mouton
Managerial grid
Managerial grid
Rensis Likert
Four Systems Management
Four Systems Management
Tannenbaum and Schmidt
Leadership Behaviour Continuum
Leadership Behaviour Continuum

Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical
Your Answer
Technical

Select The Blank
Question
The informal system of communication network system in an organization is known as ________.
Correct Answer
Grapevine
Your Answer
Grapevine

Multiple Choice Single Answer
Question
Which type of motivators are involved in granting additional authority to an employee in his activity?
Correct Answer
Responsibility and recognition
Your Answer
Responsibility and recognition

Select The Blank
Question
Cultural________are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.
Correct Answer
symbols
Your Answer
symbols

True/False
Question
A need once satisfied is a spent force and hence acts as a motivator.
Correct Answer
False
Your Answer
False

True/False
Question
Career development of employees facilitates development of whole person concept.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question Situation where individual differences are unimportant
Correct Answer Earthquake, Drought, Flood
Your Answer Earthquake, Drought, Flood

True/False
Question The super ego acts as a censor on the individual.
Correct Answer True
Your Answer False

True/False
Question Values and attitudes are acquired and learned from experience with people and objects.
Correct Answer True
Your Answer True

True/False
Question Some of the attitudes are developed through imitation.
Correct Answer True
Your Answer True

True/False
Question Organizational commitment by employees does not lead to loyalty.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Perception is
Correct Answer It is a Process
Your Answer It is human behaviour

Multiple Choice Single Answer
Question Needs are the result of
Correct Answer imbalance
Your Answer wants

Multiple Choice Single Answer
Question Physical surrounding affects
Correct Answer Production
Your Answer Production
Multiple Choice Single Answer
Question Conflict the result of
Correct Answer In compatible goals
Your Answer In compatible goals

True/False
Question There are five primary levels of conflicts.
Correct Answer False
Your Answer False

True/False
Question If organizations' interests suffer, it does not impact employees interest
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer

Organization helps people achieve their own personal objectives

At the sometime people help organizations achieve its objectives

At the same time people help organizations achieve its objectives

Performance results are minimum

In autocratic model of organization

Managers do not bother to motivate, guide, develop employees organization
In custodial model of organization

In custodial model of organization

HR manager comes late frequently

He is reluctant to talk on time management

Employees who are regular and punctual

To be rewarded by organization in order to encourage desired behavior

True/False
Question Change takes place in all part of organization.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Human beings are
Correct Answer Susceptible to stress
Your Answer Susceptible to stress

Multiple Choice Single Answer
Question Stress is non specific response of the body to
Correct Answer Stimulations
Your Answer Work

True/False
Question Ego i.e attachment to self temptations envy or hate, or the ,main organizational stressors
Correct Answer False
Your Answer True

Match The Following
Question Correct Answer Your Answer

Organization culture

Employee behaviors

Procedures and policies

Shapes organization culture

Reward system and measurement

Affect organization culture

Bureaucratic culture

Values rules and regulation

Tradition, loyalty

Attributes of clan culture

Multiple Choice Single Answer
Question Extra - organizational activities influence human behavior act
Correct Answer Work
Your Answer Work

Multiple Choice Single Answer
Question Free rein leaders avoid power and
Correct Answer Responsibility
Your Answer Responsibility

True/False
Question The authoritarian leader encourages group discussion and decision- making
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Organization shows
Correct Answer Hierarchy of authority
Your Answer Hierarchy of authority

Select The Blank
Question Perhaps the most ________ factor that contributes to________ is the physical stature of an individual
Correct Answer outstanding
Your Answer outstanding
Correct Answer personality
Your Answer personality

Select The Blank
Question 1) Organizations are the grand strategies created to bring________ to a concerted effort for the achievement of certain ________ .
Correct Answer order
Your Answer disciplines
Correct Answer objectives
Your Answer objectives

Select The Blank
Question Manager is not the ________ but a leader in ________ model
of organization.
Correct Answer boss
Your Answer boss
Correct Answer supportive
Your Answer supportive

Select The Blank
Question ________ can be high in spite of morale being low because of________ systems and controls imposed by management
Correct Answer Productivity
Your Answer Productivity
Correct Answer rigid
Your Answer rigid

Select The Blank
Question ________ means the ________ of employees and group towards their work environment
Correct Answer Morale
Your Answer ethics
Correct Answer attitude
Your Answer attitude

Multiple Choice Single Answer
Question Procedures and policies provide foundation for developing
Correct Answer A good work culture in the organization
Your Answer A good work culture in the organization

Select The Blank
Question Organizational ________ is still a relatively new,________and little understood management concept
Correct Answer culture
Your Answer culture
Correct Answer controversial
Your Answer controversial

Select The Blank
Question Finding the most ________ sub ________ in the organization and using it as an example from which employee can learn.
Correct Answer effective
Your Answer effective
Correct Answer culture
Your Answer process

Select The Blank
Question Pressure for ________ are created both outside and ________the organization
Correct Answer change
Your Answer change
Correct Answer inside
Your Answer inside

Select The Blank
Question Management of ________ is incomplete without proper ________

Correct Answer change
Your Answer change
Correct Answer follow up.
Your Answer follow up.

Multiple Choice Single Answer
Question Effective group has
Correct Answer Shared goals
Your Answer Shared goals

Multiple Choice Single Answer
Question Organizational communication is of different
Correct Answer types and forms
Your Answer types and forms

True/False
Question A purpose, expressed as a message to be conveyed, passes between a source ( the sender ) and a receiver
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Hawthorne studies are of utmost significance as they form an honest and concerted attempt to understand
Correct Answer The human factor , Recognize the employee attitude , Workers social situation on the job
Your Answer The human factor , Recognize the employee attitude

Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations. , Group relations

Multiple Choice Multiple Answer
Question According to Frend the human mind is composed of
Correct Answer Preconscious mind , Conscious mind , Unconscious
mind
Your Answer Preconscious mind , Conscious mind , Subconscious mind

Multiple Choice Multiple Answer
Question Secondary motives
Correct Answer Power , Affiliation , Achievement
Your Answer Power , Affiliation

Multiple Choice Multiple Answer
Question The hygiene factors are like
Correct Answer Technical supervision , Salary , Personal life
Your Answer Personal life , Achievement

Multiple Choice Multiple Answer
Question Characteristic of group think
Correct Answer Collective rationalization , Stereotypical views , Direct pressure
Your Answer Collective rationalization , Stereotypical views , Direct pressure
Multiple Choice Multiple Answer
Question Consultative leader
Correct Answer Shows confidence in subordinates , Retain control in his hands , Retain decision making in his hands
Your Answer Shows confidence in subordinates , Retain control in his
hands

Multiple Choice Multiple Answer
Question Theories of leadership
Correct Answer Trait theory , Fiedler's theory , Life cycle theory
Your Answer Trait theory , Fiedler's theory , Life cycle theory

Multiple Choice Multiple Answer
Question Kurt lewin suggested three phase process for change in people
Correct Answer Unfreezing , Changing , Refreezing
Your Answer Unfreezing , Changing , Refreezing

Multiple Choice Multiple Answer
Question Constantly changing external environment forces an organization to address
Correct Answer Mission , Long term goals , strategy
Your Answer Mission , Long term goals , Production practices

Multiple Choice Multiple Answer
Question Cultural diversity brings with it
Correct Answer Intra organizational conflicts , Communication difficulties , turnovers
Your Answer Communication difficulties , turnovers

Multiple Choice Multiple Answer
Question Improving communication at the individual level include
Correct Answer sending , choosing channels , receiving
Your Answer sending , choosing channels , receiving

Select The Blank
Question Working requires greater ________ and interaction ________workers
Correct Answer co-ordination
Your Answer co-ordination
Correct Answer among
Your Answer among

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question The stage which relates to development of decision making abilities, interpersonal and technical competencies is known as :

Correct Answer Storming
Your Answer Storming

True/False
Question Feeling of insecurity usually makes a man under-productive.
Correct Answer True
Your Answer True

Match The Following
Question Correct Answer Your Answer

Ideal self Roger Roger

Per sonare to sound through to sound through

Ego Frend Frend

Traits All port All port

Physical structuring Sheldon Sheldon

Select The Blank
Question Individual initiative, flexibility and freedom are encouraged in________culture.
Correct Answer entrepreneurial
Your Answer entrepreneurial

True/False
Question OB is mainly concerned with the study of human behavior atwork.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement
Your Answer Human relations movement

Multiple Choice Multiple Answer
Question Resistance to Cultural Change is directly depends on:
Correct Answer Magnitude of change , Strength of the prevailing culture
Your Answer Magnitude of change , Strength of the prevailing culture

Match The Following
Question Correct Answer Your Answer

Wagner Act Labour movement Labour movement

Scientific Management movement Wage payment plans Wage payment plans

Hawthorne Experiments Human relations Human relations

Hugo Munsteberg Psychology and industrial efficiency Psychology and
industrial efficiency

Multiple Choice Single Answer
Question Hawthorne studies point out that:
Correct Answer The need for recognition and security exert greater impact on productivity than the physical working conditions.
Your Answer The need for recognition and security exert greater impact on productivity than the physical working conditions.

True/False
Question Maximum adaptation occurs during the stage of resistance.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The blue print of human behavior at work is represented by
Correct Answer Procedures , Rules , Regulations
Your Answer Rules , Regulations , Procedures

Multiple Choice Multiple Answer
Question To be efficient every manager must try to
Correct Answer Understand human behaviour , Predict human behaviour, Control human behaviour
Your Answer Understand human behaviour , Predict human behaviour ,Control human behaviour

True/False
Question If the stress persists, or the defensive reaction proves ineffective, the organism develops itself for the fight mechanism.
Correct Answer False
Your Answer False

Select The Blank
Question A ________ person has a cause and an ideology to fight forachieving the set goal.
Correct Answer Self-actualized
Your Answer Self-actualized

Select The Blank
Question The first stage of alarm reaction includes an initial________ phase, in which the resistance is lowered.
Correct Answer Shock
Your Answer Shock

True/False
Question Repetitive tasks give rise to the same degree of boredom in all persons.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question The philosophy that guides an organization's policies towards its employees and customers is an important part of
Correct Answer Organizational culture
Your Answer Organizational culture

Select The Blank
Question The ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
Correct Answer Participative
Your Answer Participative

Select The Blank
Question ________ in one form of dominance, in which the followers more or less willingly accept direction and control by another person.
Correct Answer Leadership
Your Answer Leadership

Multiple Choice Multiple Answer
Question Basic Organizational Behaviour concepts take into consideration
Correct Answer Nature of people , Nature of organization
Your Answer Nature of people , Nature of technology , Nature of
organization

True/False
Question A manager can be effective by just having a sound knowledge of his area of work
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question During which phase it is seen that the adaptation energy is exhausted and the resistance level begins to decline in an irreversible manner?
Correct Answer State of exhaustion
Your Answer State of exhaustion

Select The Blank
Question According to Vroom's theory, ________ is the result of multiplication of valence and expectancy.
Correct Answer Motivation
Your Answer Motivation

Multiple Choice Multiple Answer
Question Name the groups of core needs identified by Alderfer
Correct Answer Existence , Relatedness , Growth
Your Answer Existence , Relatedness , Growth

Multiple Choice Multiple Answer
Question The storming stage relating to development of a team is characterized by which of the following aspects?
Correct Answer Emergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities of each team member

Your Answer Emergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities of each team member

Multiple Choice Single Answer
Question Which theory assumes that the manager's role is to coerce and control employees?
Correct Answer Theory X
Your Answer Theory X

Multiple Choice Multiple Answer
Question What are the principles of job enlargement?
Correct Answer Rotating the assignments , Challenging the employees
by increasing the expected production , Adding other tasks to the job
Your Answer Challenging the employees by increasing the expected
production , Adding other tasks to the job , Rotating the assignments

True/False
Question Rest pauses provide an opportunity to talk and think only
about job-related activities
Correct Answer False
Your Answer False

Select The Blank
Question The multinationals which come on the Indian scene enjoy
superior resources in terms of________technology as well as market network.
Correct Answer money
Your Answer money

Multiple Choice Multiple Answer
Question The major contributors to the development of Organizational
Behaviour are:
Correct Answer Industrial psychology , Scientific management
movement , Human relations movement
Your Answer Industrial psychology , Scientific management movement ,
Human relations movement
Select The Blank
Question The ________ motivator includes introducing new and more
difficult tasks to an employee, who will be doing them for the first time.
Correct Answer Growth and learning
Your Answer Growth and learning

Multiple Choice Single Answer
Question In Organizational Behaviour, 'caused behaviour' means
Correct Answer By his own behaviour, a manager can affect how an
employee behaves.
Your Answer By his own behaviour, a manager can affect how an employee
behaves.

True/False
Question Career development of employees facilitates development of
whole person concept.
Correct Answer True
Your Answer True

True/False
Question Illumination Experiment is a part of Hawthorne experiments.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The features of team empowerment are as follows:
Correct Answer Potency , Autonomy , Impact
Your Answer Potency , Autonomy , Impact

Multiple Choice Multiple Answer
Question Fiedler has described situational favorableness in terms of
three empirically derived dimensions, viz:
Correct Answer The leader member relationship , The degree of task
structure , The leader's positional power
Your Answer The leader member relationship , The degree of task
structure , The leader's positional power

Multiple Choice Single Answer
Question High competitiveness and profit orientation is a
characteristic of which type of organizational culture?
Correct Answer Market
Your Answer Market

Multiple Choice Single Answer
Question A communication media is said to rich when which of the
given parameters are satisfied?
Correct Answer It facilitates rapid feedback
Your Answer It facilitates rapid feedback

Multiple Choice Single Answer
Question Anand is the new CEO of ABC Ltd. Whatever suggestions or
recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
Correct Answer Negativist
Your Answer Negativist

Select The Blank
Question The communication process can be improved by ________.
Correct Answer Reducing status barriers
Your Answer Reducing status barriers

Select The Blank
Question ________ is caused because of the modern life and anxiety to
cope with them.
Correct Answer Distress
Your Answer Distress

Multiple Choice Multiple Answer
Question According to Likert, few variables characterize the
leadership style. Select these variables.
Correct Answer Casual , Intervening , End-result
Your Answer Casual , Intervening , End-result

True/False
Question Effective communication can be seen as the foundation of
modern organizations.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch
theory.
Correct Answer Physiological needs , Security needs , Self
realization needs
Your Answer Physiological needs , Security needs , Self realization
needs

Multiple Choice Single Answer
Question Contribution of Walter Dill Scot towards industrial
psychology is:
Correct Answer He showed how psychology can be applied to
advertising and selling.
Your Answer He showed how psychology can be applied to advertising and
selling.

Multiple Choice Single Answer
Question In the discipline Organizational Behaviour the fundamental
concept is:
Correct Answer Based on the nature of people and organization
Your Answer Based on the nature of people and organization

Select The Blank
Question The communication between managers and workers located in
different functional divisions is known as ________ communication.
Correct Answer Diagonal
Your Answer Diagonal

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate
relation.

Multiple Choice Multiple Answer
Question Commanlities and differences suggest in certain respects,
every person is like
Correct Answer All other people , Some other people , No other
person
Your Answer All other people , Some other people , No other person

Multiple Choice Multiple Answer
Question Major determinants of personality
Correct Answer Biological , Situation
Your Answer Biological , Cultural , Situation

Multiple Choice Multiple Answer
Question Identify the process influence personality development.
Correct Answer Socialization process , Identification process
Your Answer Socialization process , Identification process

Multiple Choice Single Answer
Question 'I' refers to the personal self and 'me' refers to the
social self in the theory of
Correct Answer Roger
Your Answer Roger

Multiple Choice Single Answer
Question Fundamental force motivating the human organism is
Correct Answer Self actualization
Your Answer Fulfillment of basic need

Multiple Choice Multiple Answer
Question Indicate the developmental stages that the teams are
required to go through.
Correct Answer Forming , Storming , Norming
Your Answer Forming , Storming , Norming

Multiple Choice Multiple Answer
Question The storming stage relating to development of a team is
characterised by which of the following aspects?
Correct Answer Emergence of conflicts , Seeking task related
guidance from the leader , Deciding the responsibilities of each team member

Your Answer Understanding the team goals , Seeking task related guidance
from the leader , Deciding the responsibilities of each team member

Multiple Choice Multiple Answer
Question The features of team empowerment are as follows:
Correct Answer Potency , Autonomy , Impact
Your Answer Potency , Autonomy , Impact

Select The Blank
Question The ________ teams are concerned with rotating tasks and
assignments amongst its members.
Correct Answer Self-managed
Your Answer Cross-functional

True/False
Question The self-managed teams usually consist of employees whose
work is related to manufacturing an entire product.
Correct Answer True
Your Answer False

True/False
Question Norms are often more liberally defined.
Correct Answer False
Your Answer True

Multiple Choice Multiple Answer
Question Identify the situations which reflect upward communication.
Correct Answer Performance reports of workers, to be reviewed by
the supervisor , Suggestion boxes kept in the worker's canteen , Employee
attitude surveys
Your Answer Performance reports of workers, to be reviewed by the
supervisor , Suggestion boxes kept in the worker's canteen , Employee
attitude surveys

Multiple Choice Multiple Answer
Question Identify the steps involved in achieving improvement in
communication within the organization.
Correct Answer Simple messages , Use of multiple channels ,
Promoting inter-group communication
Your Answer Simple messages , Use of multiple channels , Promoting
inter-group communication

Multiple Choice Single Answer
Question Face-to-face conversation is often regarded as the richest
communication media, because:
Correct Answer Handles multiple cues simultaneously
Your Answer It encourages people to communicate

True/False
Question The more successful the organization is, the less effective
is its internal communication.
Correct Answer False
Your Answer False

True/False
Question Research has found that all communication channels are equal
in their capacity to convey information.
Correct Answer False
Your Answer False

Select The Blank
Question A non-specific response of the body to a situation is known
as ________.
Correct Answer Stress
Your Answer Perception

Select The Blank
Question The concept of organizational stress was first evolved in
the classic work of ________.
Correct Answer Kahn et al
Your Answer James Carter

Select The Blank
Question Decrease in productivity and increase in interpersonal
conflicts are some of the ________ symptoms of stress.
Correct Answer Behavioral
Your Answer Behavioral

Select The Blank
Question It is observed that ________has an adverse impact on
executive efficiency in the organizations.
Correct Answer Distress
Your Answer Distress

Select The Blank
Question Sidha Samadhi Yog is one of the modern therapies of
________.
Correct Answer Meditation
Your Answer Perception

True/False
Question Eustress is very harmful to the person suffering from it.
Correct Answer False
Your Answer True

Select The Blank
Question The ________ studies were the first to emphasize the
importance of task and human dimensions in assessing leadership.
Correct Answer Ohio State
Your Answer Ohio State

Match The Following
Question Correct Answer Your Answer

Katz and Kahn Advocated varied meanings of leadership Advocated varied
meanings of leadership

Keith Davis Defined leadership as human factor that binds people
together Series of motivation and leadership studies

Ronald Lippitt and Ralph K. Series of pioneering leadership studies
Series of pioneering leadership studies

Kurt Lewin Father of group dynamics Defined leadership as human
factor that binds people together

Select The Blank
Question Organizational Behaviour studies human behavior as well as
group________.
Correct Answer dynamics
Your Answer dynamics

Multiple Choice Multiple Answer
Question The results of bank wiring room study done under the
Hawthorne experiments were:
Correct Answer Small group of people emerge as a team , The group
is indifferent towards financial incentives , The group norms are more
important for the members
Your Answer Small group of people emerge as a team , The group is
indifferent towards financial incentives , The group norms are more
important for the members

Multiple Choice Multiple Answer
Question The major contributors to the development of Organizational
Behaviour are:
Correct Answer Industrial psychology , Scientific management
movement , Human relations movement
Your Answer Industrial psychology , Human relations movement

Multiple Choice Multiple Answer
Question The blue print of human behaviour at work is represented by
Correct Answer Rules , Regulations , Procedures
Your Answer Status

Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement
Your Answer Trade unionism

True/False
Question Fred Luthans is known as the father of "Scientific
Management".
Correct Answer False
Your Answer True

Match The Following
Question Correct Answer Your Answer

Scientific Management movement Wage payment plans Wage payment plans

Hawthorne Experiments Human relations Human relations

Hugo Munsteberg Psychology and industrial efficiency Psychology and
industrial efficiency

Wagner Act Labour movement Labour movement

Multiple Choice Multiple Answer
Question The four different models of organizational behaviour
denote:
Correct Answer The responses of the employees to the various
orientations of the managers , The general behavioural climate prevailing in
the manager-employee relationship , The evolution of the thinking and
behaviour of the management and the managers alike
Your Answer The general behavioural climate prevailing in the
manager-employee relationship , The evolution of the thinking and behaviour
of the management and the managers alike , The many roles that employees
perform have affect on the behaviours of each other

Multiple Choice Multiple Answer
Question In which organization models, managers did not bother to
create an atmosphere which was conducive to the development of the
employees?
Correct Answer Autocratic , Custodial
Your Answer Autocratic

Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch
theory.
Correct Answer Physiological needs , Security needs , Self
realization needs
Your Answer Physiological needs , Security needs , Self realization
needs

Select The Blank
Question The ________ job loading is also known as job enlargement.
Correct Answer Horizontal
Your Answer Vertical

Multiple Choice Single Answer
Question Which of the given factors are also known as dissatisfiers?
Correct Answer Hygiene factors
Your Answer Social factors
Multiple Choice Single Answer
Question What is the other name for vertical job loading?
Correct Answer Job enrichment
Your Answer Job enrichment

Multiple Choice Single Answer
Question State the drawback of Vroom's theory.
Correct Answer Does not provide specific solution to the
motivational problems
Your Answer Does not provide specific solution to the motivational
problems

Multiple Choice Single Answer
Question which theory assumes that the manager's role is to coerce
and control employees?
Correct Answer Theory X
Your Answer Theory X

True/False
Question While physiological need have a reference to the future, the
safety needs take care of the present.
Correct Answer False
Your Answer True

True/False
Question the social needs are so strong that even the cruelest
criminals dread the punishment of solitary confinement.
Correct Answer True
Your Answer True

True/False
Question According to Herzberg's factor, hygiene factor for one
employee is the hygiene factor for all the employees within the
organization.
Correct Answer False
Your Answer True

Select the Blank
Question Organizational________represents a complex pattern of
beliefs, expectations, ideas, values and attitudes shared by the members of
the organization.
Correct Answer culture
Your Answer culture

Multiple Choice Single Answer
Question Internal integration involves addressing the issue of:
Correct Answer Determining rules related to power and status
Your Answer Determining rules related to power and status

True/False
Question Organization culture and performance is directly related.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question An important factor in implementing rest pauses lies in its-
Correct Answer placement
Your Answer placement

True/False
Question
Organizational commitment by employees does not lead to loyalty.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
External attention Factors are
Correct Answer
The factors that are within the situation
Your Answer
he factors which are inherent in an individual

Multiple Choice Single Answer
Question
Regression
Correct Answer
Superior throwing file in anger
Your Answer
Rationale

True/False
Question
Job enlargement means adding other task to the job.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Conflict management helps to understand
Correct Answer
Nature and origin of conflict
Your Answer
Personality bias

Multiple Choice Single Answer
Question
Conflict is a
Correct Answer
Natural disagreement
Your Answer
Natural disagreement

Match The Following
Question
Correct Answer
Your Answer
Inter group
Between groups
Between groups
Goal conflict
Incompatible expected
Incompatible expected
Procedural conflict
Union – management
Union – management
Situation
Favourable or unfavourable
Favourable or unfavourable
Attitude
Positive or negative
Positive or negative

True/False
Question
There is no scope for dilemmas in intra personal conflicts.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Supportive Organization
Correct Answer
Believes that employees have the skill and the will to contribute to the organizational efforts
Your Answer
Believes that employees have the skill and the will to contribute to the organizational efforts

Multiple Choice Single Answer
Question
Organization is a social system
Correct Answer
where the value system ,customs etc. conform to those of the society at large
Your Answer
where the value system ,customs etc. conform to those of the society at large

Multiple Choice Single Answer
Question
These days stress is
Correct Answer
Ubiquitous
Your Answer
Ubiquitous

Multiple Choice Single Answer
Question
Stress is an
Correct Answer
Adaptive response
Your Answer
Adaptive response

True/False
Question
A strange culture is better able to learn from it’s past.
Correct Answer
True
Your Answer
True

True/False
Question
The use of tobacco with alcohol is good for health
Correct Answer
False
Your Answer
False

True/False
Question
Participative leaders decentralize authority
Correct Answer
True
Your Answer
True

True/False
Question
Free Rein leaders avoid power and responsibility
Correct Answer
True
Your Answer
True

Select The Blank
Question
An option is an expression of an ________ judgment regarding a ________ topic
Correct Answer
evaluative
Your Answer
evaluative
Correct Answer
specific
Your Answer
conflict

Select The Blank
Question
High ________ among group members result in high group ________
Correct Answer
affiliation
Your Answer
affiliation
Correct Answer
cohesiveness
Your Answer
cohesiveness

Select The Blank
Question
Hygiene factors are ________ for ________
Correct Answer
necessary
Your Answer
necessary
Correct Answer
Performance
Your Answer
Performance

Multiple Choice Single Answer
Question
To over come the problem of resistance manager need to
Correct Answer
Motivate concerned employees
Your Answer
Motivate concerned employees

Select The Blank
Question
An organization that ________ formality, rules, and ________ coordination has a bureaucrat culture.
Correct Answer
values
Your Answer
values
Correct Answer
hierarchical
Your Answer
hierarchical

Select The Blank
Question
________ attitude is also a ________ of the trust in the communicator by the employees.
Correct Answer
Changing
Your Answer
Changing
Correct Answer
function
Your Answer
Changing

Select The Blank
Question
Work curve can be ________ by using measures of ________ and time
Correct Answer
Plotted
Your Answer
Plotted
Correct Answer
Production
Your Answer
Production

Select The Blank
Question
Fatigue can be defined as the ________ of the ________ as a result of continuous physical activity
Correct Answer
tiredness
Your Answer
tiredness
Correct Answer
body
Your Answer
body

Select The Blank
Question
A worker with a ________ attitude towards his ________ is much less likely to slacken pace on the job
Correct Answer
favourable
Your Answer
favourable
Correct Answer
supervisor
Your Answer
supervisor

Select The Blank
Question
Physical surrounding like ________, colour, ________ affects production
Correct Answer
noise
Your Answer
noise
Correct Answer
temperature
Your Answer
temperature

Select The Blank
Question
Accommodation may represents an ________ act, a long term strategy to encourage ________ by others or a submission to the wishes of others
Correct Answer
unselfish
Your Answer
co-operation
Correct Answer
co-operation
Your Answer
co-operation

Select The Blank
Question
People fear ________ unemployment, reduced work hour, demotion, reduced change and reduced incentives and ________ change.
Correct Answer
technological
Your Answer
technological
Correct Answer
resist
Your Answer
resist

Multiple Choice Single Answer
Question
success of the organization depends
Correct Answer
on the pattern of communication
Your Answer
on the pattern of communication

Multiple Choice Single Answer
Question
Informal communication
Correct Answer
controls behavior
Your Answer
none of the above

Multiple Choice Single Answer
Question
For many organizations their work group is a primary source for
Correct Answer
social interaction
Your Answer
none of the above

Match The Following
Question
Correct Answer
Your Answer
simplify messages if possiblekeep it short and simple
keep it short and simple
multiple channel is usedif one failed other can be used
if one failed other can be used
choose channelswith less noise and distortion
with less noise and distortion
practice empathy
put yourself in the recipient’s shoes
put yourself in the recipient’s shoes
assume differences
until similarity is proven
until similarity is proven

True/False
Question
Adjourning is the termination of work behaviour
Correct Answer
True
Your Answer
True

True/False
Question
For many employees, their work group is a primary source for social interaction
Correct Answer
True
Your Answer
True

True/False
Question
Try to see other person as he or she really is
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Sources of personality difference related to important factors like
Correct Answer
Heredity , Culture , Family
Your Answer
Heredity , Culture , Family , Nature of job

Multiple Choice Multiple Answer
Question
Human beings consciously tries to avoid
Correct Answer
Pain , Discomfort , Sorrow
Your Answer
Pain , Discomfort , Sorrow

Multiple Choice Multiple Answer
Question
Primary motives are
Correct Answer
Basic , Physically based , unlearned
Your Answer
Psychologically based , unlearned

Multiple Choice Multiple Answer
Question
According to modern psychologists human behaviour is
Correct Answer
unconscious , sparked by a motion , to satisfy needs
Your Answer
sparked by a motion , conscious

Multiple Choice Multiple Answer
Question
Hedonism means
Correct Answer
Humans are rational , Human behavior is deliberate , Human consciously avoid pain
Your Answer
Humans are rational , Human behavior is deliberate , Human consciously avoid pain

Multiple Choice Multiple Answer
Question
Process oriented remedies for group think are
Correct Answer
Use subgroups to develop alternative and compare solutions , Compare to other organization’s solutions , Hold “Second chance” meetings
Your Answer
Use subgroups to develop alternative and compare solutions , Compare to other organization’s solutions , Hold “Second chance” meetings

Multiple Choice Multiple Answer
Question
Disadvantage of autocratic leadership
Correct Answer
Frustration develops , Dissatisfaction develops , Conflict develops
Your Answer
Frustration develops , Dissatisfaction develops , Conflict develops , Freedom lost

Multiple Choice Multiple Answer
Question
Internal forces that cause change in the organizations are related to
Correct Answer
Methods and procedures. , Work standards. , None of above.
Your Answer
Machinery and equipments. , Methods and procedures. , Work standards.

Multiple Choice Multiple Answer
Question
Market changes with respect to change include
Correct Answer
Rapidly changing needs and desires of consumer. , Competition for new products. , New desires of consumer.
Your Answer
Rapidly changing needs and desires of consumer. , Competition for new products. , New desires of consumer.

Multiple Choice Multiple Answer
Question
Changing task includes
Correct Answer
Job enrichment , Job specification , Job redefinition
Your Answer
Job enrichment

Multiple Choice Multiple Answer
Question
. receivers assess can be understood by
Correct Answer
practicing empathy with receiver , encourage questions , feedback , watch for signs of information overload
Your Answer
practicing empathy with receiver , encourage questions , feedback

Multiple Choice Multiple Answer
Question
Alarm reaction
Correct Answer
Initial , Shock phase , Resistance is lowered
Your Answer
Initial , Resistance is lowered

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Direct Communication

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Visual

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Multiple Choice Single Answer
Question
It is important to study personality because it helps
Correct Answer
To understand, predict and control behavior in the organization.
Your Answer
To make human resource planning.

True/False
Question
Super ego is the moralistic segment of the human personality.
Correct Answer
True
Your Answer
True

True/False
Question
There is no relationship between five personality factors and job performance.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Perception is a Process
Correct Answer
By which individuals organize and interpret meaning of environment
Your Answer
By which individuals organize and interpret meaning of environment

Multiple Choice Single Answer
Question
Positive situation combined with negative one
Correct Answer
Approach - Avoidance
Your Answer
Approach - Avoidance

True/False
Question
There is no connection between morale, attitude & productivity.
Correct Answer
False
Your Answer
False

True/False
Question
Boredom can be reduced but at a great loss in efficiency.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Intra personal conflict
Correct Answer
Approach – Approach conflict
Your Answer
Approach – Approach conflict

Multiple Choice Single Answer
Question
Human beings are
Correct Answer
Susceptible to stress
Your Answer
Susceptible to stress

Multiple Choice Single Answer
Question
These days stress is
Correct Answer
Ubiquitous
Your Answer
Ubiquitous

True/False
Question
Problems should be diagnosed accurately for the change process.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Stress is an
Correct Answer
Adaptive response
Your Answer
Adaptive response

Match The Following
Question
Correct Answer
Your Answer
Benevolent leader
Heavily oriented towards production
Heavily oriented towards production
Consultative leader
Some involvement of subordinates in decision making
Amount of freedom available to subordinates
Democratic leader
Complete trust and confidence
Complete trust and confidence
Leadership actions are related to degree of authority used by managers andAmount of freedom available to subordinates
Some involvement of subordinates in decision making
Leadership makes difference betweenSuccess and failure
Success and failure

Multiple Choice Single Answer
Question
Edward K Strong Jr. branched industrial psychology into guidance on
Correct Answer
Vocational interest
Your Answer
Vocational interest

True/False
Question
As the Supervisory level the requirement of technical skills is the highest
Correct Answer
True
Your Answer
True

True/False
Question
Negative leaders display authority in the false belief that it frightens everyone into productivity
Correct Answer
True
Your Answer
True

Select The Blank
Question
The ________ of stimuli implies that the more intense the ________ audio or visual, the more is the likelihood it will be perceived
Correct Answer
intensity
Your Answer
intensity
Correct Answer
stimulus
Your Answer
appearance

Select The Blank
Question
________ factor that influences ________ is the role of the brain of an individual
Correct Answer
Biological
Your Answer
Biological
Correct Answer
personality
Your Answer
morale

Select The Blank
Question
________ affects ________ in organization and other social settings in several important ways
Correct Answer
Self-esteem
Your Answer
Self-esteem
Correct Answer
behaviour
Your Answer
performance

Select The Blank
Question
________ is of much importance for all the ________ to get their work done
Correct Answer
Motivation
Your Answer
Motivation
Correct Answer
manager
Your Answer
Employees

Select The Blank
Question
There can not be a standard ________ for understanding and solving ________ problems.
Correct Answer
solution
Your Answer
solution
Correct Answer
behavioral
Your Answer
organizational

Multiple Choice Single Answer
Question
To live longer organization need
Correct Answer
To adapt change
Your Answer
To increase market share

Multiple Choice Single Answer
Question
Strong culture organization follow the
Correct Answer
Rewarding its employees for better performance
Your Answer
Rewarding its employees for better performance

Select The Blank
Question
Attempting to ________ the ________ is t create a more effective organization.
Correct Answer
change
Your Answer
change
Correct Answer
culture
Your Answer
system

Match The Following
Question
Correct Answer
Your Answer
Incentives
Motivators
Motivators
Growth
Intrinsic desire
Intrinsic desire
Alderfer
ERG theory
ERG theory
Douglas Mc Gregor
Theory X & Y
Theory X & Y
Vroom’s Theory
M = (V * E )
M = (V * E )

Select The Blank
Question
Collaborating style is the ________ approach to interpersonal conflict handling. Person using this style desires to ________ joint results
Correct Answer
win – win
Your Answer
win – lose
Correct Answer
minimize
Your Answer
minimize

Select The Blank
Question
People fear ________ unemployment, reduced work hour, demotion, reduced change and reduced incentives and ________ change.
Correct Answer
technological
Your Answer
technological
Correct Answer
resist
Your Answer
resist

Multiple Choice Single Answer
Question
Group members should have a
Correct Answer
Common objective
Your Answer
Common objective

Select The Blank
Question
Groups are ________ part of any organization and have an ________ on organization behavior.
Correct Answer
integral
Your Answer
integral
Correct Answer
impact
Your Answer
impact

Multiple Choice Single Answer
Question
The most tried and effective downward communication is to communicate orally and
Correct Answer
then follow up in writing
Your Answer
then follow up in writing

True/False
Question
In the norming stage team members set the rules by which the team will operate.
Correct Answer
True
Your Answer
True

True/False
Question
The message is encoded and is passed by way of some medium (channel) to the receiver, who retranslates (decodes ) the message initiated by the sender
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Hawthorne western electric company
Correct Answer
Bared at Chicago , Manufactured equipment for the bell telephone system , 30000 workers
Your Answer
30000 workers

Multiple Choice Multiple Answer
Question
Basic OB concepts take into consideration
Correct Answer
Nature of people , Nature of organization
Your Answer
Nature of people , Nature of organization

Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer
Employee-employer relation. , Supervisor-subordinate relation. , Group relations

Multiple Choice Multiple Answer
Question
Ego reduce tension by performing task of
Correct Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes
Your Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes

Multiple Choice Multiple Answer
Question
Needs are
Correct Answer
Ubiquitous , Dominate behaviour , Recurrent
Your Answer
Ubiquitous , Dominate behaviour , Recurrent

Multiple Choice Multiple Answer
Question
Secondary motives
Correct Answer
Power , Affiliation , Achievement
Your Answer
Affiliation , Achievement , Power

Multiple Choice Multiple Answer
Question
Groups
Correct Answer
Intergral part of any organization , Influence individuals , Have a impact on organization behaviour
Your Answer
Intergral part of any organization , Influence individuals , Have a impact on organization behaviour

Multiple Choice Multiple Answer
Question
Democratic leader
Correct Answer
Trusts subordinates , Open to all , Formal / informal communication
Your Answer
Trusts subordinates , Open to all , Formal / informal communication

Multiple Choice Multiple Answer
Question
Styles of leadership
Correct Answer
Autocratic , Democratic , Free rein
Your Answer
Autocratic , Democratic , Free rein

Multiple Choice Multiple Answer
Question
Any organizational culture takes place when members shares knowledge and develop ways of coping with issues of
Correct Answer
Internal integration , Setting specific targets to achieve , External adaptation
Your Answer
Internal integration , Setting specific targets to achieve , External adaptation

Multiple Choice Multiple Answer
Question
Upward communication is used
Correct Answer
to provide feedback to higher-ups , inform them of progress , relay current problems
Your Answer
to provide feedback to higher-ups , inform them of progress , relay current problems

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Direct Communication

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Visual

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Multiple Choice Single Answer
Question
It is important to study personality because it helps
Correct Answer
To understand, predict and control behavior in the organization.
Your Answer
To make human resource planning.

True/False
Question
Super ego is the moralistic segment of the human personality.
Correct Answer
True
Your Answer
True

True/False
Question
There is no relationship between five personality factors and job performance.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Perception is a Process
Correct Answer
By which individuals organize and interpret meaning of environment
Your Answer
By which individuals organize and interpret meaning of environment

Multiple Choice Single Answer
Question
Positive situation combined with negative one
Correct Answer
Approach - Avoidance
Your Answer
Approach - Avoidance

True/False
Question
There is no connection between morale, attitude & productivity.
Correct Answer
False
Your Answer
False

True/False
Question
Boredom can be reduced but at a great loss in efficiency.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Intra personal conflict
Correct Answer
Approach – Approach conflict
Your Answer
Approach – Approach conflict

Multiple Choice Single Answer
Question
Human beings are
Correct Answer
Susceptible to stress
Your Answer
Susceptible to stress

Multiple Choice Single Answer
Question
These days stress is
Correct Answer
Ubiquitous
Your Answer
Ubiquitous

True/False
Question
Problems should be diagnosed accurately for the change process.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Stress is an
Correct Answer
Adaptive response
Your Answer
Adaptive response

Match The Following
Question
Correct Answer
Your Answer
Benevolent leaderHeavily oriented towards production
Heavily oriented towards production
Consultative leader
Some involvement of subordinates in decision making
Amount of freedom available to subordinates
Democratic leader
Complete trust and confidence
Complete trust and confidence
Leadership actions are related to degree of authority used by managers and
Amount of freedom available to subordinates
Some involvement of subordinates in decision making
Leadership makes difference between
Success and failure
Success and failure

Multiple Choice Single Answer
Question
Edward K Strong Jr. branched industrial psychology into guidance on
Correct Answer
Vocational interest
Your Answer
Vocational interest

True/False
Question
As the Supervisory level the requirement of technical skills is the highest
Correct Answer
True
Your Answer
True

True/False
Question
Negative leaders display authority in the false belief that it frightens everyone into productivity
Correct Answer
True
Your Answer
True

Select The Blank
Question
The ________ of stimuli implies that the more intense the ________ audio or visual, the more is the likelihood it will be perceived
Correct Answer
intensity
Your Answer
intensity
Correct Answer
stimulus
Your Answer
appearance

Select The Blank
Question
________ factor that influences ________ is the role of the brain of an individual
Correct Answer
Biological
Your Answer
Biological
Correct Answer
personality
Your Answer
morale

Select The Blank
Question
________ affects ________ in organization and other social settings in several important ways
Correct Answer
Self-esteem
Your Answer
Self-esteem
Correct Answer
behaviour
Your Answer
performance

Select The Blank
Question
________ is of much importance for all the ________ to get their work done
Correct Answer
Motivation
Your Answer
Motivation
Correct Answer
manager
Your Answer
Employees

Select The Blank
Question
There can not be a standard ________ for understanding and solving ________ problems.
Correct Answer
solution
Your Answer
solution
Correct Answer
behavioral
Your Answer
organizational

Multiple Choice Single Answer
Question
To live longer organization need
Correct Answer
To adapt change
Your Answer
To increase market share

Multiple Choice Single Answer
Question
Strong culture organization follow the
Correct Answer
Rewarding its employees for better performance
Your Answer
Rewarding its employees for better performance

Select The Blank
Question
Attempting to ________ the ________ is t create a more effective organization.
Correct Answer
change
Your Answer
change
Correct Answer
culture
Your Answer
system

Match The Following
Question
Correct Answer
Your Answer
Incentives
Motivators
Motivators
Growth
Intrinsic desire
Intrinsic desire
Alderfer
ERG theory
ERG theory
Douglas Mc Gregor
Theory X & Y
Theory X & Y
Vroom’s Theory
M = (V * E )
M = (V * E )

Select The Blank
Question
Collaborating style is the ________ approach to interpersonal conflict handling. Person using this style desires to ________ joint results
Correct Answer
win – win
Your Answer
win – lose
Correct Answer
minimize
Your Answer
minimize

Select The Blank
Question
People fear ________ unemployment, reduced work hour, demotion, reduced change and reduced incentives and ________ change.
Correct Answer
technological
Your Answer
technological
Correct Answer
resist
Your Answer
resist

Multiple Choice Single Answer
Question
Group members should have a
Correct Answer
Common objective
Your Answer
Common objective

Select The Blank
Question
Groups are ________ part of any organization and have an ________ on organization behaviour.
Correct Answer
integral
Your Answer
integral
Correct Answer
impact
Your Answer
impact

Multiple Choice Single Answer
Question
The most tried and effective downward communication is to communicate orally and
Correct Answer
then follow up in writing
Your Answer
then follow up in writing

True/False
Question
In the norming stage team members set the rules by which the team will operate.
Correct Answer
True
Your Answer
True

True/False
Question
The message is encoded and is passed by way of some medium (channel) to the receiver, who retranslates (decodes ) the message initiated by the sender
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Hawthorne western electric company
Correct Answer
Bared at Chicago , Manufactured equipment for the bell telephone system , 30000 workers
Your Answer
30000 workers

Multiple Choice Multiple Answer
Question
Basic OB concepts take into consideration
Correct Answer
Nature of people , Nature of organization
Your Answer
Nature of people , Nature of organization

Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer
Employee-employer relation. , Supervisor-subordinate relation. , Group relations

Multiple Choice Multiple Answer
Question
Ego reduce tension by performing task of
Correct Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes
Your Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes

Multiple Choice Multiple Answer
Question
Needs are
Correct Answer
Ubiquitous , Dominate behaviour , Recurrent
Your Answer
Ubiquitous , Dominate behaviour , Recurrent

Multiple Choice Multiple Answer
Question
Secondary motives
Correct Answer
Power , Affiliation , Achievement
Your Answer
Affiliation , Achievement , Power

Multiple Choice Multiple Answer
Question
Groups
Correct Answer
Intergral part of any organization , Influence individuals , Have a impact on organization behaviour
Your Answer
Intergral part of any organization , Influence individuals , Have a impact on organization behaviour

Multiple Choice Multiple Answer
Question
Democratic leader
Correct Answer
Trusts subordinates , Open to all , Formal / informal communication
Your Answer
Trusts subordinates , Open to all , Formal / informal communication

Multiple Choice Multiple Answer
Question
Styles of leadership
Correct Answer
Autocratic , Democratic , Free rein
Your Answer
Autocratic , Democratic , Free rein

Multiple Choice Multiple Answer
Question
Any organizational culture takes place when members shares knowledge and develop ways of coping with issues of
Correct Answer
Internal integration , Setting specific targets to achieve , External adaptation
Your Answer
Internal integration , Setting specific targets to achieve , External adaptation

Multiple Choice Multiple Answer
Question
Upward communication is used
Correct Answer
to provide feedback to higher-ups , inform them of progress , relay current problems
Your Answer
to provide feedback to higher-ups , inform them of progress , relay current problems

SCDL Solved Papers and Assignments

Thursday, May 23, 2013

Organizational Behaviour - 2

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