Multiple Choice Multiple Answer
Question Situation where individual differences are unimportant
Correct Answer Earthquake, Drought, Flood
Your Answer Earthquake, Drought, Flood
True/False
Question The super ego acts as a censor on the individual.
Correct Answer True
Your Answer False
True/False
Question Values and attitudes are acquired and learned from experience with people and objects.
Correct Answer True
Your Answer True
True/False
Question Some of the attitudes are developed through imitation.
Correct Answer True
Your Answer True
True/False
Question Organizational commitment by employees does not lead to loyalty.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Perception is
Correct Answer It is a Process
Your Answer It is human behaviour
Multiple Choice Single Answer
Question Needs are the result of
Correct Answer imbalance
Your Answer wants
Multiple Choice Single Answer
Question Physical surrounding affects
Correct Answer Production
Your Answer Production
Multiple Choice Single Answer
Question Conflict the result of
Correct Answer In compatible goals
Your Answer In compatible goals
True/False
Question There are five primary levels of conflicts.
Correct Answer False
Your Answer False
True/False
Question If organizations' interests suffer, it does not impact employees interest
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Organization helps people achieve their own personal objectives
At the sometime people help organizations achieve its objectives
At the same time people help organizations achieve its objectives
Performance results are minimum
In autocratic model of organization
In autocratic model of organization
Managers do not bother to motivate, guide, develop employees organization
In custodial model of organization
In custodial model of organization
HR manager comes late frequently
He is reluctant to talk on time management
He is reluctant to talk on time management
Employees who are regular and punctual
To be rewarded by organization in order to encourage desired behavior
To be rewarded by organization in order to encourage desired behavior
True/False
Question Change takes place in all part of organization.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Human beings are
Correct Answer Susceptible to stress
Your Answer Susceptible to stress
Multiple Choice Single Answer
Question Stress is non specific response of the body to
Correct Answer Stimulations
Your Answer Work
True/False
Question Ego i.e attachment to self temptations envy or hate, or the ,main organizational stressors
Correct Answer False
Your Answer True
Match The Following
Question Correct Answer Your Answer
Organization culture
Employee behaviors
Employee behaviors
Procedures and policies
Shapes organization culture
Shapes organization culture
Reward system and measurement
Affect organization culture
Affect organization culture
Bureaucratic culture
Values rules and regulation
Values rules and regulation
Tradition, loyalty
Attributes of clan culture
Attributes of clan culture
Multiple Choice Single Answer
Question Extra - organizational activities influence human behavior act
Correct Answer Work
Your Answer Work
Multiple Choice Single Answer
Question Free rein leaders avoid power and
Correct Answer Responsibility
Your Answer Responsibility
True/False
Question The authoritarian leader encourages group discussion and decision- making
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Organization shows
Correct Answer Hierarchy of authority
Your Answer Hierarchy of authority
Select The Blank
Question Perhaps the most ________ factor that contributes to________ is the physical stature of an individual
Correct Answer outstanding
Your Answer outstanding
Correct Answer personality
Your Answer personality
Select The Blank
Question 1) Organizations are the grand strategies created to
bring________ to a concerted effort for the achievement of certain
________ .
Correct Answer order
Your Answer disciplines
Correct Answer objectives
Your Answer objectives
Select The Blank
Question Manager is not the ________ but a leader in ________ model
of organization.
Correct Answer boss
Your Answer boss
Correct Answer supportive
Your Answer supportive
Select The Blank
Question ________ can be high in spite of morale being low because of________ systems and controls imposed by management
Correct Answer Productivity
Your Answer Productivity
Correct Answer rigid
Your Answer rigid
Select The Blank
Question ________ means the ________ of employees and group towards their work environment
Correct Answer Morale
Your Answer ethics
Correct Answer attitude
Your Answer attitude
Multiple Choice Single Answer
Question Procedures and policies provide foundation for developing
Correct Answer A good work culture in the organization
Your Answer A good work culture in the organization
Select The Blank
Question Organizational ________ is still a relatively new,________and little understood management concept
Correct Answer culture
Your Answer culture
Correct Answer controversial
Your Answer controversial
Select The Blank
Question Finding the most ________ sub ________ in the organization and using it as an example from which employee can learn.
Correct Answer effective
Your Answer effective
Correct Answer culture
Your Answer process
Select The Blank
Question Pressure for ________ are created both outside and ________the organization
Correct Answer change
Your Answer change
Correct Answer inside
Your Answer inside
Select The Blank
Question Management of ________ is incomplete without proper ________
Correct Answer change
Your Answer change
Correct Answer follow up.
Your Answer follow up.
Multiple Choice Single Answer
Question Effective group has
Correct Answer Shared goals
Your Answer Shared goals
Multiple Choice Single Answer
Question Organizational communication is of different
Correct Answer types and forms
Your Answer types and forms
True/False
Question A purpose, expressed as a message to be conveyed, passes between a source ( the sender ) and a receiver
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Hawthorne studies are of utmost significance as they form an honest and concerted attempt to understand
Correct Answer The human factor , Recognize the employee attitude , Workers social situation on the job
Your Answer The human factor , Recognize the employee attitude
Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations. , Group relations
Multiple Choice Multiple Answer
Question According to Frend the human mind is composed of
Correct Answer Preconscious mind , Conscious mind , Unconscious
mind
Your Answer Preconscious mind , Conscious mind , Subconscious mind
Multiple Choice Multiple Answer
Question Secondary motives
Correct Answer Power , Affiliation , Achievement
Your Answer Power , Affiliation
Multiple Choice Multiple Answer
Question The hygiene factors are like
Correct Answer Technical supervision , Salary , Personal life
Your Answer Personal life , Achievement
Multiple Choice Multiple Answer
Question Characteristic of group think
Correct Answer Collective rationalization , Stereotypical views , Direct pressure
Your Answer Collective rationalization , Stereotypical views , Direct pressure
Multiple Choice Multiple Answer
Question Consultative leader
Correct Answer Shows confidence in subordinates , Retain control in his hands , Retain decision making in his hands
Your Answer Shows confidence in subordinates , Retain control in his
hands
Multiple Choice Multiple Answer
Question Theories of leadership
Correct Answer Trait theory , Fiedler's theory , Life cycle theory
Your Answer Trait theory , Fiedler's theory , Life cycle theory
Multiple Choice Multiple Answer
Question Kurt lewin suggested three phase process for change in people
Correct Answer Unfreezing , Changing , Refreezing
Your Answer Unfreezing , Changing , Refreezing
Multiple Choice Multiple Answer
Question Constantly changing external environment forces an organization to address
Correct Answer Mission , Long term goals , strategy
Your Answer Mission , Long term goals , Production practices
Multiple Choice Multiple Answer
Question Cultural diversity brings with it
Correct Answer Intra organizational conflicts , Communication difficulties , turnovers
Your Answer Communication difficulties , turnovers
Multiple Choice Multiple Answer
Question Improving communication at the individual level include
Correct Answer sending , choosing channels , receiving
Your Answer sending , choosing channels , receiving
Select The Blank
Question Working requires greater ________ and interaction ________workers
Correct Answer co-ordination
Your Answer co-ordination
Correct Answer among
Your Answer among
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question The stage which relates to development of decision making
abilities, interpersonal and technical competencies is known as :
Correct Answer Storming
Your Answer Storming
True/False
Question Feeling of insecurity usually makes a man under-productive.
Correct Answer True
Your Answer True
Match The Following
Question Correct Answer Your Answer
Ideal self Roger Roger
Per sonare to sound through to sound through
Ego Frend Frend
Traits All port All port
Physical structuring Sheldon Sheldon
Select The Blank
Question Individual initiative, flexibility and freedom are encouraged in________culture.
Correct Answer entrepreneurial
Your Answer entrepreneurial
True/False
Question OB is mainly concerned with the study of human behavior atwork.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement
Your Answer Human relations movement
Multiple Choice Multiple Answer
Question Resistance to Cultural Change is directly depends on:
Correct Answer Magnitude of change , Strength of the prevailing culture
Your Answer Magnitude of change , Strength of the prevailing culture
Match The Following
Question Correct Answer Your Answer
Wagner Act Labour movement Labour movement
Scientific Management movement Wage payment plans Wage payment plans
Hawthorne Experiments Human relations Human relations
Hugo Munsteberg Psychology and industrial efficiency Psychology and
industrial efficiency
Multiple Choice Single Answer
Question Hawthorne studies point out that:
Correct Answer The need for recognition and security exert greater impact on productivity than the physical working conditions.
Your Answer The need for recognition and security exert greater impact on productivity than the physical working conditions.
True/False
Question Maximum adaptation occurs during the stage of resistance.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The blue print of human behavior at work is represented by
Correct Answer Procedures , Rules , Regulations
Your Answer Rules , Regulations , Procedures
Multiple Choice Multiple Answer
Question To be efficient every manager must try to
Correct Answer Understand human behaviour , Predict human behaviour, Control human behaviour
Your Answer Understand human behaviour , Predict human behaviour ,Control human behaviour
True/False
Question If the stress persists, or the defensive reaction proves
ineffective, the organism develops itself for the fight mechanism.
Correct Answer False
Your Answer False
Select The Blank
Question A ________ person has a cause and an ideology to fight forachieving the set goal.
Correct Answer Self-actualized
Your Answer Self-actualized
Select The Blank
Question The first stage of alarm reaction includes an initial________ phase, in which the resistance is lowered.
Correct Answer Shock
Your Answer Shock
True/False
Question Repetitive tasks give rise to the same degree of boredom in all persons.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question The philosophy that guides an organization's policies towards its employees and customers is an important part of
Correct Answer Organizational culture
Your Answer Organizational culture
Select The Blank
Question The ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
Correct Answer Participative
Your Answer Participative
Select The Blank
Question ________ in one form of dominance, in which the followers more
or less willingly accept direction and control by another person.
Correct Answer Leadership
Your Answer Leadership
Multiple Choice Multiple Answer
Question Basic Organizational Behaviour concepts take into consideration
Correct Answer Nature of people , Nature of organization
Your Answer Nature of people , Nature of technology , Nature of
organization
True/False
Question A manager can be effective by just having a sound knowledge of his area of work
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question During which phase it is seen that the adaptation energy is
exhausted and the resistance level begins to decline in an irreversible
manner?
Correct Answer State of exhaustion
Your Answer State of exhaustion
Select The Blank
Question According to Vroom's theory, ________ is the result of multiplication of valence and expectancy.
Correct Answer Motivation
Your Answer Motivation
Multiple Choice Multiple Answer
Question Name the groups of core needs identified by Alderfer
Correct Answer Existence , Relatedness , Growth
Your Answer Existence , Relatedness , Growth
Multiple Choice Multiple Answer
Question The storming stage relating to development of a team is characterized by which of the following aspects?
Correct Answer Emergence of conflicts , Seeking task related guidance
from the leader , Deciding the responsibilities of each team member
Your
Answer Emergence of conflicts , Seeking task related guidance from the
leader , Deciding the responsibilities of each team member
Multiple Choice Single Answer
Question Which theory assumes that the manager's role is to coerce and control employees?
Correct Answer Theory X
Your Answer Theory X
Multiple Choice Multiple Answer
Question What are the principles of job enlargement?
Correct Answer Rotating the assignments , Challenging the employees
by increasing the expected production , Adding other tasks to the job
Your Answer Challenging the employees by increasing the expected
production , Adding other tasks to the job , Rotating the assignments
True/False
Question Rest pauses provide an opportunity to talk and think only
about job-related activities
Correct Answer False
Your Answer False
Select The Blank
Question The multinationals which come on the Indian scene enjoy
superior resources in terms of________technology as well as market network.
Correct Answer money
Your Answer money
Multiple Choice Multiple Answer
Question The major contributors to the development of Organizational
Behaviour are:
Correct Answer Industrial psychology , Scientific management
movement , Human relations movement
Your Answer Industrial psychology , Scientific management movement ,
Human relations movement
Select The Blank
Question The ________ motivator includes introducing new and more
difficult tasks to an employee, who will be doing them for the first time.
Correct Answer Growth and learning
Your Answer Growth and learning
Multiple Choice Single Answer
Question In Organizational Behaviour, 'caused behaviour' means
Correct Answer By his own behaviour, a manager can affect how an
employee behaves.
Your Answer By his own behaviour, a manager can affect how an employee
behaves.
True/False
Question Career development of employees facilitates development of
whole person concept.
Correct Answer True
Your Answer True
True/False
Question Illumination Experiment is a part of Hawthorne experiments.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The features of team empowerment are as follows:
Correct Answer Potency , Autonomy , Impact
Your Answer Potency , Autonomy , Impact
Multiple Choice Multiple Answer
Question Fiedler has described situational favorableness in terms of
three empirically derived dimensions, viz:
Correct Answer The leader member relationship , The degree of task
structure , The leader's positional power
Your Answer The leader member relationship , The degree of task
structure , The leader's positional power
Multiple Choice Single Answer
Question High competitiveness and profit orientation is a
characteristic of which type of organizational culture?
Correct Answer Market
Your Answer Market
Multiple Choice Single Answer
Question A communication media is said to rich when which of the
given parameters are satisfied?
Correct Answer It facilitates rapid feedback
Your Answer It facilitates rapid feedback
Multiple Choice Single Answer
Question Anand is the new CEO of ABC Ltd. Whatever suggestions or
recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
Correct Answer Negativist
Your Answer Negativist
Select The Blank
Question The communication process can be improved by ________.
Correct Answer Reducing status barriers
Your Answer Reducing status barriers
Select The Blank
Question ________ is caused because of the modern life and anxiety to
cope with them.
Correct Answer Distress
Your Answer Distress
Multiple Choice Multiple Answer
Question According to Likert, few variables characterize the
leadership style. Select these variables.
Correct Answer Casual , Intervening , End-result
Your Answer Casual , Intervening , End-result
True/False
Question Effective communication can be seen as the foundation of
modern organizations.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch
theory.
Correct Answer Physiological needs , Security needs , Self
realization needs
Your Answer Physiological needs , Security needs , Self realization
needs
Multiple Choice Single Answer
Question Contribution of Walter Dill Scot towards industrial
psychology is:
Correct Answer He showed how psychology can be applied to
advertising and selling.
Your Answer He showed how psychology can be applied to advertising and
selling.
Multiple Choice Single Answer
Question In the discipline Organizational Behaviour the fundamental
concept is:
Correct Answer Based on the nature of people and organization
Your Answer Based on the nature of people and organization
Select The Blank
Question The communication between managers and workers located in
different functional divisions is known as ________ communication.
Correct Answer Diagonal
Your Answer Diagonal
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate
relation.
Multiple Choice Multiple Answer
Question Commanlities and differences suggest in certain respects,
every person is like
Correct Answer All other people , Some other people , No other
person
Your Answer All other people , Some other people , No other person
Multiple Choice Multiple Answer
Question Major determinants of personality
Correct Answer Biological , Situation
Your Answer Biological , Cultural , Situation
Multiple Choice Multiple Answer
Question Identify the process influence personality development.
Correct Answer Socialization process , Identification process
Your Answer Socialization process , Identification process
Multiple Choice Single Answer
Question 'I' refers to the personal self and 'me' refers to the
social self in the theory of
Correct Answer Roger
Your Answer Roger
Multiple Choice Single Answer
Question Fundamental force motivating the human organism is
Correct Answer Self actualization
Your Answer Fulfillment of basic need
Multiple Choice Multiple Answer
Question Indicate the developmental stages that the teams are
required to go through.
Correct Answer Forming , Storming , Norming
Your Answer Forming , Storming , Norming
Multiple Choice Multiple Answer
Question The storming stage relating to development of a team is
characterised by which of the following aspects?
Correct Answer Emergence of conflicts , Seeking task related
guidance from the leader , Deciding the responsibilities of each team member
Your Answer Understanding the team goals , Seeking task related guidance
from the leader , Deciding the responsibilities of each team member
Multiple Choice Multiple Answer
Question The features of team empowerment are as follows:
Correct Answer Potency , Autonomy , Impact
Your Answer Potency , Autonomy , Impact
Select The Blank
Question The ________ teams are concerned with rotating tasks and
assignments amongst its members.
Correct Answer Self-managed
Your Answer Cross-functional
True/False
Question The self-managed teams usually consist of employees whose
work is related to manufacturing an entire product.
Correct Answer True
Your Answer False
True/False
Question Norms are often more liberally defined.
Correct Answer False
Your Answer True
Multiple Choice Multiple Answer
Question Identify the situations which reflect upward communication.
Correct Answer Performance reports of workers, to be reviewed by
the supervisor , Suggestion boxes kept in the worker's canteen , Employee
attitude surveys
Your Answer Performance reports of workers, to be reviewed by the
supervisor , Suggestion boxes kept in the worker's canteen , Employee
attitude surveys
Multiple Choice Multiple Answer
Question Identify the steps involved in achieving improvement in
communication within the organization.
Correct Answer Simple messages , Use of multiple channels ,
Promoting inter-group communication
Your Answer Simple messages , Use of multiple channels , Promoting
inter-group communication
Multiple Choice Single Answer
Question Face-to-face conversation is often regarded as the richest
communication media, because:
Correct Answer Handles multiple cues simultaneously
Your Answer It encourages people to communicate
True/False
Question The more successful the organization is, the less effective
is its internal communication.
Correct Answer False
Your Answer False
True/False
Question Research has found that all communication channels are equal
in their capacity to convey information.
Correct Answer False
Your Answer False
Select The Blank
Question A non-specific response of the body to a situation is known
as ________.
Correct Answer Stress
Your Answer Perception
Select The Blank
Question The concept of organizational stress was first evolved in
the classic work of ________.
Correct Answer Kahn et al
Your Answer James Carter
Select The Blank
Question Decrease in productivity and increase in interpersonal
conflicts are some of the ________ symptoms of stress.
Correct Answer Behavioral
Your Answer Behavioral
Select The Blank
Question It is observed that ________has an adverse impact on
executive efficiency in the organizations.
Correct Answer Distress
Your Answer Distress
Select The Blank
Question Sidha Samadhi Yog is one of the modern therapies of
________.
Correct Answer Meditation
Your Answer Perception
True/False
Question Eustress is very harmful to the person suffering from it.
Correct Answer False
Your Answer True
Select The Blank
Question The ________ studies were the first to emphasize the
importance of task and human dimensions in assessing leadership.
Correct Answer Ohio State
Your Answer Ohio State
Match The Following
Question Correct Answer Your Answer
Katz and Kahn Advocated varied meanings of leadership Advocated varied
meanings of leadership
Keith Davis Defined leadership as human factor that binds people
together Series of motivation and leadership studies
Ronald Lippitt and Ralph K. Series of pioneering leadership studies
Series of pioneering leadership studies
Kurt Lewin Father of group dynamics Defined leadership as human
factor that binds people together
Select The Blank
Question Organizational Behaviour studies human behavior as well as
group________.
Correct Answer dynamics
Your Answer dynamics
Multiple Choice Multiple Answer
Question The results of bank wiring room study done under the
Hawthorne experiments were:
Correct Answer Small group of people emerge as a team , The group
is indifferent towards financial incentives , The group norms are more
important for the members
Your Answer Small group of people emerge as a team , The group is
indifferent towards financial incentives , The group norms are more
important for the members
Multiple Choice Multiple Answer
Question The major contributors to the development of Organizational
Behaviour are:
Correct Answer Industrial psychology , Scientific management
movement , Human relations movement
Your Answer Industrial psychology , Human relations movement
Multiple Choice Multiple Answer
Question The blue print of human behaviour at work is represented by
Correct Answer Rules , Regulations , Procedures
Your Answer Status
Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement
Your Answer Trade unionism
True/False
Question Fred Luthans is known as the father of "Scientific
Management".
Correct Answer False
Your Answer True
Match The Following
Question Correct Answer Your Answer
Scientific Management movement Wage payment plans Wage payment plans
Hawthorne Experiments Human relations Human relations
Hugo Munsteberg Psychology and industrial efficiency Psychology and
industrial efficiency
Wagner Act Labour movement Labour movement
Multiple Choice Multiple Answer
Question The four different models of organizational behaviour
denote:
Correct Answer The responses of the employees to the various
orientations of the managers , The general behavioural climate prevailing in
the manager-employee relationship , The evolution of the thinking and
behaviour of the management and the managers alike
Your Answer The general behavioural climate prevailing in the
manager-employee relationship , The evolution of the thinking and behaviour
of the management and the managers alike , The many roles that employees
perform have affect on the behaviours of each other
Multiple Choice Multiple Answer
Question In which organization models, managers did not bother to
create an atmosphere which was conducive to the development of the
employees?
Correct Answer Autocratic , Custodial
Your Answer Autocratic
Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch
theory.
Correct Answer Physiological needs , Security needs , Self
realization needs
Your Answer Physiological needs , Security needs , Self realization
needs
Select The Blank
Question The ________ job loading is also known as job enlargement.
Correct Answer Horizontal
Your Answer Vertical
Multiple Choice Single Answer
Question Which of the given factors are also known as dissatisfiers?
Correct Answer Hygiene factors
Your Answer Social factors
Multiple Choice Single Answer
Question What is the other name for vertical job loading?
Correct Answer Job enrichment
Your Answer Job enrichment
Multiple Choice Single Answer
Question State the drawback of Vroom's theory.
Correct Answer Does not provide specific solution to the
motivational problems
Your Answer Does not provide specific solution to the motivational
problems
Multiple Choice Single Answer
Question which theory assumes that the manager's role is to coerce
and control employees?
Correct Answer Theory X
Your Answer Theory X
True/False
Question While physiological need have a reference to the future, the
safety needs take care of the present.
Correct Answer False
Your Answer True
True/False
Question the social needs are so strong that even the cruelest
criminals dread the punishment of solitary confinement.
Correct Answer True
Your Answer True
True/False
Question According to Herzberg's factor, hygiene factor for one
employee is the hygiene factor for all the employees within the
organization.
Correct Answer False
Your Answer True
Select the Blank
Question Organizational________represents a complex pattern of
beliefs, expectations, ideas, values and attitudes shared by the members of
the organization.
Correct Answer culture
Your Answer culture
Multiple Choice Single Answer
Question Internal integration involves addressing the issue of:
Correct Answer Determining rules related to power and status
Your Answer Determining rules related to power and status
True/False
Question Organization culture and performance is directly related.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question An important factor in implementing rest pauses lies in its-
Correct Answer placement
Your Answer placement
True/False
Question
Organizational commitment by employees does not lead to loyalty.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
External attention Factors are
Correct Answer
The factors that are within the situation
Your Answer
he factors which are inherent in an individual
Multiple Choice Single Answer
Question
Regression
Correct Answer
Superior throwing file in anger
Your Answer
Rationale
True/False
Question
Job enlargement means adding other task to the job.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Conflict management helps to understand
Correct Answer
Nature and origin of conflict
Your Answer
Personality bias
Multiple Choice Single Answer
Question
Conflict is a
Correct Answer
Natural disagreement
Your Answer
Natural disagreement
Match The Following
Question
Correct Answer
Your Answer
Inter group
Between groups
Between groups
Goal conflict
Incompatible expected
Incompatible expected
Procedural conflict
Union – management
Union – management
Situation
Favourable or unfavourable
Favourable or unfavourable
Attitude
Positive or negative
Positive or negative
True/False
Question
There is no scope for dilemmas in intra personal conflicts.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Supportive Organization
Correct Answer
Believes that employees have the skill and the will to contribute to the organizational efforts
Your Answer
Believes that employees have the skill and the will to contribute to the organizational efforts
Multiple Choice Single Answer
Question
Organization is a social system
Correct Answer
where the value system ,customs etc. conform to those of the society at large
Your Answer
where the value system ,customs etc. conform to those of the society at large
Multiple Choice Single Answer
Question
These days stress is
Correct Answer
Ubiquitous
Your Answer
Ubiquitous
Multiple Choice Single Answer
Question
Stress is an
Correct Answer
Adaptive response
Your Answer
Adaptive response
True/False
Question
A strange culture is better able to learn from it’s past.
Correct Answer
True
Your Answer
True
True/False
Question
The use of tobacco with alcohol is good for health
Correct Answer
False
Your Answer
False
True/False
Question
Participative leaders decentralize authority
Correct Answer
True
Your Answer
True
True/False
Question
Free Rein leaders avoid power and responsibility
Correct Answer
True
Your Answer
True
Select The Blank
Question
An option is an expression of an ________ judgment regarding a ________ topic
Correct Answer
evaluative
Your Answer
evaluative
Correct Answer
specific
Your Answer
conflict
Select The Blank
Question
High ________ among group members result in high group ________
Correct Answer
affiliation
Your Answer
affiliation
Correct Answer
cohesiveness
Your Answer
cohesiveness
Select The Blank
Question
Hygiene factors are ________ for ________
Correct Answer
necessary
Your Answer
necessary
Correct Answer
Performance
Your Answer
Performance
Multiple Choice Single Answer
Question
To over come the problem of resistance manager need to
Correct Answer
Motivate concerned employees
Your Answer
Motivate concerned employees
Select The Blank
Question
An organization that ________ formality, rules, and ________ coordination has a bureaucrat culture.
Correct Answer
values
Your Answer
values
Correct Answer
hierarchical
Your Answer
hierarchical
Select The Blank
Question
________ attitude is also a ________ of the trust in the communicator by the employees.
Correct Answer
Changing
Your Answer
Changing
Correct Answer
function
Your Answer
Changing
Select The Blank
Question
Work curve can be ________ by using measures of ________ and time
Correct Answer
Plotted
Your Answer
Plotted
Correct Answer
Production
Your Answer
Production
Select The Blank
Question
Fatigue can be defined as the ________ of the ________ as a result of continuous physical activity
Correct Answer
tiredness
Your Answer
tiredness
Correct Answer
body
Your Answer
body
Select The Blank
Question
A worker with a ________ attitude towards his ________ is much less likely to slacken pace on the job
Correct Answer
favourable
Your Answer
favourable
Correct Answer
supervisor
Your Answer
supervisor
Select The Blank
Question
Physical surrounding like ________, colour, ________ affects production
Correct Answer
noise
Your Answer
noise
Correct Answer
temperature
Your Answer
temperature
Select The Blank
Question
Accommodation may represents an ________ act, a long term strategy to
encourage ________ by others or a submission to the wishes of others
Correct Answer
unselfish
Your Answer
co-operation
Correct Answer
co-operation
Your Answer
co-operation
Select The Blank
Question
People fear ________ unemployment, reduced work hour, demotion, reduced change and reduced incentives and ________ change.
Correct Answer
technological
Your Answer
technological
Correct Answer
resist
Your Answer
resist
Multiple Choice Single Answer
Question
success of the organization depends
Correct Answer
on the pattern of communication
Your Answer
on the pattern of communication
Multiple Choice Single Answer
Question
Informal communication
Correct Answer
controls behavior
Your Answer
none of the above
Multiple Choice Single Answer
Question
For many organizations their work group is a primary source for
Correct Answer
social interaction
Your Answer
none of the above
Match The Following
Question
Correct Answer
Your Answer
simplify messages if possiblekeep it short and simple
keep it short and simple
multiple channel is usedif one failed other can be used
if one failed other can be used
choose channelswith less noise and distortion
with less noise and distortion
practice empathy
put yourself in the recipient’s shoes
put yourself in the recipient’s shoes
assume differences
until similarity is proven
until similarity is proven
True/False
Question
Adjourning is the termination of work behaviour
Correct Answer
True
Your Answer
True
True/False
Question
For many employees, their work group is a primary source for social interaction
Correct Answer
True
Your Answer
True
True/False
Question
Try to see other person as he or she really is
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Sources of personality difference related to important factors like
Correct Answer
Heredity , Culture , Family
Your Answer
Heredity , Culture , Family , Nature of job
Multiple Choice Multiple Answer
Question
Human beings consciously tries to avoid
Correct Answer
Pain , Discomfort , Sorrow
Your Answer
Pain , Discomfort , Sorrow
Multiple Choice Multiple Answer
Question
Primary motives are
Correct Answer
Basic , Physically based , unlearned
Your Answer
Psychologically based , unlearned
Multiple Choice Multiple Answer
Question
According to modern psychologists human behaviour is
Correct Answer
unconscious , sparked by a motion , to satisfy needs
Your Answer
sparked by a motion , conscious
Multiple Choice Multiple Answer
Question
Hedonism means
Correct Answer
Humans are rational , Human behavior is deliberate , Human consciously avoid pain
Your Answer
Humans are rational , Human behavior is deliberate , Human consciously avoid pain
Multiple Choice Multiple Answer
Question
Process oriented remedies for group think are
Correct Answer
Use subgroups to develop alternative and compare solutions , Compare to
other organization’s solutions , Hold “Second chance” meetings
Your Answer
Use subgroups to develop alternative and compare solutions , Compare to
other organization’s solutions , Hold “Second chance” meetings
Multiple Choice Multiple Answer
Question
Disadvantage of autocratic leadership
Correct Answer
Frustration develops , Dissatisfaction develops , Conflict develops
Your Answer
Frustration develops , Dissatisfaction develops , Conflict develops , Freedom lost
Multiple Choice Multiple Answer
Question
Internal forces that cause change in the organizations are related to
Correct Answer
Methods and procedures. , Work standards. , None of above.
Your Answer
Machinery and equipments. , Methods and procedures. , Work standards.
Multiple Choice Multiple Answer
Question
Market changes with respect to change include
Correct Answer
Rapidly changing needs and desires of consumer. , Competition for new products. , New desires of consumer.
Your Answer
Rapidly changing needs and desires of consumer. , Competition for new products. , New desires of consumer.
Multiple Choice Multiple Answer
Question
Changing task includes
Correct Answer
Job enrichment , Job specification , Job redefinition
Your Answer
Job enrichment
Multiple Choice Multiple Answer
Question
. receivers assess can be understood by
Correct Answer
practicing empathy with receiver , encourage questions , feedback , watch for signs of information overload
Your Answer
practicing empathy with receiver , encourage questions , feedback
Multiple Choice Multiple Answer
Question
Alarm reaction
Correct Answer
Initial , Shock phase , Resistance is lowered
Your Answer
Initial , Resistance is lowered
